This is an old page from Rod Begbie's blog.
It only exists in an attempt to prevent linkrot. No new content will be added to this site, and links and images are liable to be broken. Check out begbie.com to find where I'm posting stuff these days.
Consumerist get their paws on the scripts & tools used by AOL to try to keep their users from cancelling. “If you stop and think about it, every Member that calls in to cancel their account is a hot lead. Most other sales jobs require you to create your own leads, but in the Retention Queue the leads come to you!” Wankers.
This is an archive of groovmother.com, the old blog run by Rod Begbie — A Scottish geek who lives in San Francisco, CA.
I'm the co-founder of Sōsh, your handy-dandy guide for things to do in San Francisco this weekend.